Terms & Conditions

Definitions

Company:

Dynamic Computer Services
1 Queens Place
Morley
Leeds LS27 8HG

The Buyer/Customer:

The purchaser of products or services from Dynamic Computer Services.

Conditions

The Company offers Return To Base Warranty on all new products in accordance with the manufacturers warranty.
Should any products carry a manufacturers extended warranty period it is the sole responsibility of the buyer to liaise directly with the manufacturer of the product for full details of the warranty agreement should it be found to be faulty.

It is the responsibility of the buyer to return and collect goods to / from the Company's premises

All products advertised are subject to availability.

The Company reserves the right to charge carriage fees to the buyer when returning / dispatching of goods.

The Company give no assurance as to the mutual compatibility of components sold on any single invoice.

Sending details via this website is an "offer to buy", "all" details are verified and vetted as correct before we accept them as an "order". An email copy of some "offer to buy" details are sent to us, this is not a receipt of payment nor order confirmation/acknowledgment merely a copy of the customer request.

All prices published by the Company are subject to VAT @ 17.5%. E & OE. Prices are subject to change without prior notice at the discretion of the Company.

In the case of agreed credit account sales, payment is due in full on the terms of credit agreed which shall be due no later than the agreed duration of credit from the date of invoice (usually 30 days). Any failure to pay shall entitle the Company at its option to treat the agreed credit account contract as repudiated by the buyer or to delay the delivery of any outstanding goods until paid (in addition to any other remedy). In the event of the purchasers invoices remaining unpaid for a period of not less than 31 days from the date of invoice DCS shall be entitled to charge interest and compensation in accordance with The Late Payment of Commercial Debts (Interest) Act 1998 as amended and supplemented by the Late Payment of Commercial Debts Regulations 2002. In addition, should DCS incur legal fees, court fees or expenses in the collection of outstanding invoices, the said legal fees and expenses shall be payable by the purchaser..

The Company reserve the right to alter the agreed status & payment terms of any buyers account without agreement from or notice to the buyer and to demand payment in full at any time.

The Company remains the owner of all goods shipped to the buyer until the Company has been paid in full

If any payment due under these conditions is overdue in full or in part the Company may, without prejudice to any of its other rights, recover and / or resell all the goods or any part of them and may enter the buyers premises by it's servants or agents to recover the goods and the buyer shall be liable for all the Company's costs of so doing.

If any act or proceedings shall be commenced in which the buyers solvency is concerned, all monies under any transaction covered by these Conditions shall become immediately due and payable.

The Company reserves the right to decline service to any company or consumer.

Carriage fees are not included in any published prices. Prices are updated periodically and are subject to change without notice. Carriage charges apply to Great britain mainland only. Extra charges will be levied to residents of Northern Ireland, The Republic of Ireland, the Shetland Isles, The Isle of Man and all other offshore regions of the UK not mentioned herein. We aim to delivery (but unable to guarantee) Next Day orders on the next working day. Bulkier items may also require additional delivery time.

The Company does not accept responsibility for the loss of any software or data stored on any system or storage media handed to the company for inspection, repair, upgrade or other.

The Company does not accept responsibility for any failures to the buyers components within its possession , unless these have been damaged by the Company.

The Company reserves the right to levy charges for any of the following services:

i) Inspection of any piece of computer equipment and installation / replacement of either software or hardware.

ii) Use of credit / debit cards or rapid cheque clearance facilities.

iii) Diagnosis and testing of any problems encountered with any piece of hardware or software.

iv) Recovery of any hardware or software problems and backup of any data when requested by the customer.

The Company accepts the responsibility of incorrectly dispatched goods (i.e goods not matching the specification displayed on the accompanying invoice) if notified to, and agreed by, the Company within 7 working days of receipt. The Company agrees to pay the return postage and dispatch charges of the correct goods. The Company does not accept any consequential loss to the customer during this period and offers no compensation for such.

The Company cannot accept any returned goods found to fall into one or more of the following categories:

i) The goods are in some way physically damaged by the buyer.

ii) The warranty label is found to have been tampered with / torn.

iii) The goods are found not to have been sold to the customer by the Company.

iv) The goods are outside the manufacturers month warranty limit.

v) The goods do not have a corresponding RMA number displayed clearly on the item(s). An RMA number must be obtained before any item is sent back to the Company. The procedure for obtaining an RMA number can be found here.

Goods received by the buyer that are found to be physically damaged by the courier must be reported to the Company immediately. The maximum time allowed to report physical damage is 72 hours. After 72 hours, any claims of physical damage will not be accepted for refund or replacement.

Upon return of goods found to be faulty, the Company offers the following service: To return a working replacement of equal or better specification to the customer within 30 days from the commencement of the contract. If, after 30 days, a replacement can not be sent for whatever reason, a full refund will be given if requested at the current market value of the item. If this is not ascertainable, then a refund will be given for the value of the nearest equivalent item.

Non-faulty items returned to our premises complete with packaging, manuals and software disks within 7 working days of purchase may obtain a full refund - Company purchases are subject to a re-stocking fee of 30%. Goods must be sellable as new in order to qualify for a full refund. Outside of 7 working days, non faulty items will not be refunded under any circumstances.

Return carriage payable by Customer, It is the responsibility of the customer to ensure that all returned items are properly packaged, damaged goods will not be accepted, goods must be properly restrained to prevent damage by movement against themselves or the packaging. Returning goods in the packaging as received may not be sufficient, because they survived one trip doesn't mean it will be OK a second time.

Faulty items returned within 30 days will be refunded or exchanged for an identical product or nearest equivalent product. Over 30 days from the date of purchase, faulty items will have to be returned to our suppliers which will take a further 30 days. If, after 30 days, a replacement can not be obtained for whatever reason, a full refund will be given if requested at the current market value of the item. If this is not ascertainable, then a refund will be given for the value of the nearest equivalent item.

Except as may be implied by law where the buyer is dealing as a consumer, in event of any breach of these Conditions by the Company the remedies of the buyer shall be limited to damages which shall in no circumstances exceed the price of the goods and the Company shall under no circumstances be liable for any indirect, incidental or consequential damages.

promotional codes may only be redeemed at the time the order is placed online; cannot be applied to orders already placed; may only be used once per customer; may not apply towards already discounted products/services; valid for a limited time only and expire on the date as specified in the offer; carry no cash value. Promotional carriage discounts only valid for mainland UK.

Full Terms & Conditions are available on request.
These terms and conditions are subject only to UK law.